Add or remove options

This action allows you to add or remove options to a service.

  1. Click Actions beside the service for which you want to add or remove options.
  2. Select Add or Remove Option(s). An instructions page opens.
  3. Click Continue.

  4. Select the options you want to add or remove.

    Note: Only options available to be added or removed on the selected service are available.

  5. Click Submit Request.
  6. Select a Due Date.
  7. Select the Acknowledgment statement.
  8. Click Continue. A confirmation message appears.
  9. Click Close to exit.

Select an approver:

Your build of Cimpl may be configured to allow you to select an approver or multiple approvers for self-service actions.

  1. Click on + Approver. A list of users who can serve as approval authorities opens.
  2. Click on the name of the person who you want to select as an approver. Your selection appears in the self-service form.
  3. Repeat the approver selection step for as many approvers as is required.
  4. Once you have selected all the approvers needed, click Confirm. A summary page for the request opens.